Shipping & Returns
Shipping
Please expect your order to ship out from our facility within 1-3 business days from when you placed your order.*
*Non-PAAVANI products (except for the books & Ahara Ghee) are shipped directly from their suppliers. Hence, we are not able to control their shipping schedule. As mentioned on the product pages, the Sandalwood Malas are handmade to order. Please expect longer shipping times.
Optional Shipping Insurance
PAAVANI Ayurveda is proud to offer package protection! By selecting our optional shipping insurance at checkout, your order will be protected from damage, loss*, or theft. You will receive a replacement or refund for the cost of the products (shipping costs, taxes & the Simply Insurance premium are not refunded) if your package is confirmed lost by the carrier, or you have evidence of theft or failed or improper delivery. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim and receive a replacement or be fully reimbursed. Without this coverage, we cannot be held responsible for lost or stolen packages or delivery errors.
Click here to file a claim
*Claims for packages marked as “delivered” must be filed after 2 days and before 10 days from the date the package was marked “delivered.” Claims for packages presumed to be lost (where the status is not “delivered”) must be filed after 5 days and within 30 days from the last status update.
Returns & Exchanges
To start a return or exchange, simply click the button below to access our Return Portal:
Our Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you're not 100% happy, you're welcome to return or exchange your item within the following guidelines:
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Returns & exchanges must be initiated within 30 days of the purchase date for a full refund, store credit or exchange (excluding original shipping cost, if any).
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Products must have at least ¾ of their contents remaining to qualify for a return.
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Garshana Gloves are non-returnable once used.
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Once your return reaches our warehouse, please allow up to 10 business days for us to process your refund or exchange.
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An email confirmation will be sent once your return has been completed.
Shipping Details
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All returns must be shipped using a return label generated through our Return Portal.
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A $7 fee will be charged to cover the cost of the return shipping label.
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Original shipping & handling fees are non-refundable.
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Please ensure your return is securely packaged—if the shipment does not reach us, we will be unable to process your refund or exchange.
Need Help?
Questions or need further assistance?
Email us anytime at Info@PaavaniAyurveda.com & we’ll be happy to support you.