Shipping & Returns
Shipping Information
We strive to ship all PAAVANI Ayurveda orders within 1–3 business days of purchase.*
*Please note:
Non-PAAVANI products (excluding our books, malas & ghees) are shipped directly from our trusted partners. Because of this, we are unable to control their shipping timelines.
Sandalwood Malas are handmade to order and require additional time before shipping. This is noted on each product page. Thank you for your patience with these artisan offerings.
Optional Shipping Insurance
We offer Simply Insurance at checkout to protect your order from loss, damage or theft.
Why Add Insurance?
If your package is lost, stolen or arrives damaged, insurance ensures you'll receive a replacement or refund for the cost of your products.*
*Shipping costs, taxes & the Simply Insurance premium are non-refundable.
Without this protection, PAAVANI Ayurveda cannot be held responsible for packages once they leave our facility.
How to File a Claim
If your insured package is missing or damaged, you can file a claim directly through Simply Insurance. The process is easy & stress-free.
Claim Eligibility Windows
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Delivered but missing?
File your claim between 2–10 days from the marked delivery date. -
Not delivered or no tracking update?
File your claim between 5–30 days from the last carrier scan.
Returns & Exchanges
To start a return or exchange, simply click the button below to access our Return Portal:
Return & Exchange Policy
We want you to love your purchase. If you're not 100% satisfied, you're welcome to initiate a return or exchange under the following guidelines:
Return Window
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Returns & exchanges must be initiated within 30 days of your purchase date to receive a full refund, store credit, or exchange (original shipping costs excluded).
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Malas must be returned or exchanged within 10 days of delivery.
Product Eligibility
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Products must contain at least ¾ of their contents to qualify for a return.
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DoTERRA Essential Oils & Pure Indian Foods Ghees may not be returned or exchanged once opened.
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Garshana Gloves are non-returnable if used.
Processing Time
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Once your return arrives at our warehouse, please allow up to 10 business days for processing.
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You will receive an email confirmation once your refund or exchange has been completed.
Shipping Details
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All returns must be shipped using a return label generated through our Return Portal.
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A $7 fee will be charged to cover the cost of the return shipping label.
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Original shipping & handling fees are non-refundable.
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Please ensure your return is securely packaged—if the shipment does not reach us, we will be unable to process your refund or exchange.
Need Help?
Questions or need further assistance?
Email us anytime at Info@PaavaniAyurveda.com & we’ll be happy to support you.